Services
The chargeable lines on an invoice: creating them, the required fields, types, tax and tiered pricing.
Before you start
- Decide which buildings the service applies to — it is a required field.
- For banded electricity or water, create the usage tiers first so you can attach them here.
1. Create a service
Open the form
Go to Properties → Services and press (+).
Fill in the fields
Field Required Description Name Yes Maximum 255 characters. This is the text the tenant sees on the invoice line. Category Yes Groups the service for reporting. Type Yes Determines how the amount is calculated — see the table below. Tax type Yes Whether and how VAT applies to this service. Buildings Yes Which buildings can charge this service. At least one. Price Yes Unit price. Must be zero or more. Unit No kWh, m³, month, person — shown on the invoice line. Usage tiers No For banded pricing. See Usage tiers. Description No Internal note. Save
The service becomes available to leases in the selected buildings.
2. Service types
| Type | Amount calculated from | Needs |
|---|---|---|
| Fixed | A set amount per cycle | Nothing else |
| Metered | New index − previous index | A meter on the room and a reading each cycle |
| Per person | Number of occupants on the lease | Occupants recorded on the lease |
| One-off | Entered when it happens | Added manually to an invoice |
A metered service cannot be invoiced without a reading for the period. Enter readings before generating the cycle — see Meter readings.
3. Defaults and per-lease overrides
Define a service once, then let leases inherit it. A lease can override the price for one tenant without touching the default.
Ending a service on a lease stops future charges only. If a service was billed after it should have stopped, correct it with an adjustment line on the next invoice rather than editing issued invoices.
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