Account and sign-in
Signing in, recovering access, interface language and what only the account owner can do.
1. Signing in
Each person has their own login. Sign in at app.leasemble.com with the email the invitation was sent to.
Forgot the password
Use the recovery link on the sign-in screen. It is sent to the account email and expires — request a fresh one rather than reusing an old message.
Invitation never arrived
Check the email address on the user record, then re-send from Settings → Team & access → Users.
Account deactivated
An administrator has turned Active off. Sign-in is blocked until it is turned back on.
2. The account owner
The owner is the person who signed up. Only the owner can change the subscription and the payment method — see Plans and billing.
Do not share the owner login with staff. Invite them as users instead: shared logins make the activity trail useless and cannot be revoked one person at a time.
3. Interface language
The application interface is available in English and Vietnamese, chosen per user.
Changing your own language does not change what tenants see on invoices and notices. Those follow the document templates.
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