Account and sign-in

Signing in, recovering access, interface language and what only the account owner can do.

1. Signing in

Each person has their own login. Sign in at app.leasemble.com with the email the invitation was sent to.

  1. Forgot the password

    Use the recovery link on the sign-in screen. It is sent to the account email and expires — request a fresh one rather than reusing an old message.

  2. Invitation never arrived

    Check the email address on the user record, then re-send from Settings → Team & access → Users.

  3. Account deactivated

    An administrator has turned Active off. Sign-in is blocked until it is turned back on.

2. The account owner

The owner is the person who signed up. Only the owner can change the subscription and the payment method — see Plans and billing.

Do not share the owner login with staff. Invite them as users instead: shared logins make the activity trail useless and cannot be revoked one person at a time.

3. Interface language

The application interface is available in English and Vietnamese, chosen per user.

Changing your own language does not change what tenants see on invoices and notices. Those follow the document templates.

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